Free First Order Shipping Over $99 | Excludes Bulky Parcels
AUSTRALIAN Owned & Operated
In-Store Bat Repairs and Refurbishments

Privacy policy

Privacy Policy

Wiz Sports Pty Ltd
Last Updated: March 2026

At Wiz Sports Pty Ltd (“Wiz Sports”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from www.wizsports.com.au.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information when you interact with our website or services.

Personal Identification Information

This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Account login details

Transaction Information

When you make a purchase through our website, we collect:

• Product details
• Order value
• Payment confirmation
• Shipping information

Payment information is processed securely through third-party payment providers, and Wiz Sports does not store full credit card details.

Technical & Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring websites

This information helps us improve website performance and user experience.


2. How We Collect Your Information

We collect information through several methods:

Directly from you when you:

• Place an order
• Create an account
• Subscribe to marketing emails
• Contact customer support
• Submit product reviews
• Participate in promotions or surveys

Automatically through technology such as:

• Cookies
• Analytics tools (e.g., Google Analytics)
• Website log files
• Shopify platform data collection


3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders
• To communicate order updates and shipping information
• To provide customer support
• To improve our website and services
• To send marketing promotions and product updates
• To detect and prevent fraud or unauthorized transactions
• To comply with legal obligations

We only collect and use personal information where it is reasonably necessary for our business operations.


4. Sharing Your Information

Wiz Sports does not sell or rent your personal information.

However, we may share information with trusted third parties where necessary, including:

Service Providers

Third parties that help us operate our business, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Marketing and analytics platforms
• Fraud prevention services

These parties are required to protect your information and use it only for the services they provide.

Legal Requirements

We may disclose personal information where required to:

• Comply with Australian law
• Respond to lawful government requests
• Protect our legal rights
• Prevent fraud or illegal activity


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies allow us to:

• Remember your shopping cart
• Understand user behavior on our website
• Improve website performance
• Deliver relevant advertising

You may disable cookies in your browser settings; however, some website functions may not operate correctly if cookies are disabled.


6. Data Security

Wiz Sports takes reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

Security measures include:

• Secure encrypted payment gateways (SSL)
• Limited access to personal information
• Secure server infrastructure
• Regular security monitoring

Despite these measures, no method of internet transmission is completely secure, and we cannot guarantee absolute security.


7. Accessing or Correcting Your Personal Information

You may request access to the personal information we hold about you.

You may also request corrections if the information is inaccurate or outdated.

To do so, please contact us at the details listed below.

We will respond to such requests within a reasonable timeframe, as required under the Australian Privacy Act.


8. Marketing Communications

If you subscribe to our marketing communications, we may send:

• Product updates
• Promotions and special offers
• Company news

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting Wiz Sports directly


9. Third-Party Websites

Our website may contain links to external websites.

Wiz Sports is not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.


10. Intellectual Property, Copyright & Website Content

This website contains copyrighted material, trademarks, and other proprietary information including, but not limited to:

• Text
• Software
• Photographs
• Video
• Graphics
• Music
• Audio
• Logos
• Product designs

The entire contents of www.wizsports.com.au are copyrighted as a collective work under Australian copyright laws.

Wiz Sports Pty Ltd owns copyright in:

• The selection
• Coordination
• Arrangement
• Enhancement of website content
• Original materials created by Wiz Sports

Users may not:

• Modify website content
• Publish website materials
• Transmit website materials
• Sell or distribute website content
• Create derivative works
• Exploit any content commercially

Users may download content for personal, non-commercial use only.

Except as otherwise permitted under Australian copyright law, no copying, redistribution, retransmission, publication, or commercial use of downloaded material is allowed without written permission from Wiz Sports Pty Ltd and the copyright owner.

If any material is permitted to be copied or shared:

• Author attribution must remain intact
• Trademark notices must remain intact
• Copyright notices must remain intact

Downloading website material does not grant ownership rights to the user.


11. Changes to This Privacy Policy

Wiz Sports reserves the right to update this Privacy Policy at any time.

Changes may occur due to:

• Legal requirements
• Business updates
• Website functionality improvements

Updates will be posted on this page with the latest revision date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.


12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Wiz Sports Pty Ltd

Website:
www.wizsports.com.au

Email:
admin@wizsports.com.au

Address:
Unit 19/150 Palmers Road Truganina, 3029 VIC