Terms of service
Terms of Service
Wiz Sports Pty Ltd
Website: www.wizsports.com.au
Last Updated: March 2026
These Terms of Service (“Terms”) govern your use of the website www.wizsports.com.au and the purchase of products from Wiz Sports Pty Ltd (“Wiz Sports”, “we”, “our”, or “us”).
By accessing the Website, browsing, or purchasing products, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use this Website.
1. Overview
This Website is operated by Wiz Sports Pty Ltd. Throughout the Website, the terms “we”, “us” and “our” refer to Wiz Sports.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein.
These Terms apply to all users of the Website, including but not limited to:
• Customers
• Browsers
• Vendors
• Merchants
• Contributors of content
2. Online Store Terms
By agreeing to these Terms, you represent that:
• You are at least 18 years of age, or
• You are using the Website under the supervision of a parent or legal guardian.
You must not use our products for any illegal or unauthorized purpose.
You must not transmit:
• Viruses
• Worms
• Malware
• Any destructive code
Violation of these Terms may result in immediate termination of your access to the Service.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks.
Payment information is always encrypted and securely processed through payment providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Wiz Sports Pty Ltd.
4. Accuracy, Completeness and Timeliness of Information
We are not responsible if information available on this Website is not accurate, complete, or current.
The material on this Website is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify Website content at any time but have no obligation to update any information.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to:
• Modify or discontinue products
• Update product specifications
• Change pricing
• Withdraw products from sale
We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
6. Products or Services
Certain products may be available exclusively online through the Website.
These products may have limited quantities and are subject to return or exchange according to our Returns & Refund Policy.
We have made every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s display will be accurate.
We reserve the right to:
• Limit the sales of our products to any person or region
• Limit quantities of products sold
• Discontinue products at any time
7. Order Accuracy and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders.
You agree to promptly update information including:
• Email address
• Shipping address
• Billing information
• Payment details
We reserve the right to cancel orders if:
• Fraudulent activity is suspected
• Incorrect pricing occurs
• Inventory errors occur
8. Billing and Payment
Payments may be processed through:
• Credit/Debit Cards
• AfterPay / Zip Pay
• Other payment gateways offered at checkout
Payment processing is handled by third-party providers, and Wiz Sports does not store full payment card details.
Transaction fees may apply in case of order cancellations as outlined in the Returns & Refund Policy.
9. Shipping and Delivery
Shipping times provided are estimates only.
Wiz Sports is not responsible for delivery delays caused by:
• Courier services
• Customs clearance
• Weather disruptions
• External logistical issues
Customers must ensure shipping information is accurate at the time of order.
10. Returns and Refunds
Returns and refunds are governed by the Wiz Sports Returns & Refund Policy.
Important highlights:
• 7-day return window for unused items (excluding cricket bats)
• Items must be unused and in original packaging
• Return shipping may be the responsibility of the customer
• Transaction processing fees may apply to cancellations
Please refer to the Returns Policy page for full details.
11. Intellectual Property
This Website contains copyrighted material, trademarks, and proprietary information including but not limited to:
• Text
• Images
• Graphics
• Logos
• Product designs
• Videos
• Software
The entire contents of www.wizsports.com.au are copyrighted under Australian copyright law.
Wiz Sports Pty Ltd owns the copyright in:
• The selection
• Coordination
• Arrangement
• Enhancement of website content
• Original content created by Wiz Sports
Users may download content for personal use only.
Users may not:
• Modify Website content
• Publish or transmit Website content
• Sell or distribute Website content
• Create derivative works
• Commercially exploit Website content
Downloading content does not grant ownership rights.
12. Third-Party Tools
We may provide access to third-party tools over which we neither monitor nor control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties.
Use of third-party tools is entirely at your own risk.
13. User Comments and Feedback
If you submit suggestions, feedback, or reviews to Wiz Sports, you agree that we may:
• Edit
• Publish
• Distribute
• Use such content without restriction
We are under no obligation to:
• Maintain comments in confidence
• Pay compensation for comments
• Respond to comments
14. Personal Information
Your submission of personal information through the Website is governed by our Privacy Policy.
15. Prohibited Uses
You are prohibited from using the Website or its content for:
• Illegal activities
• Violating intellectual property rights
• Harassment or discrimination
• Uploading malicious software
• Collecting personal information of others
• Spamming or phishing
Violation of these rules may result in termination of access.
16. Limitation of Liability
To the maximum extent permitted by Australian law, Wiz Sports shall not be liable for:
• Indirect damages
• Loss of profits or revenue
• Business interruption
• Data loss
• Technical failures of the Website
Nothing in these Terms excludes rights provided under Australian Consumer Law.
17. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Customers are entitled to:
• Replacement or refund for major faults
• Repair or replacement for minor faults
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Victoria, Australia.
Any disputes shall be subject to the jurisdiction of the courts of Victoria, Australia.
19. Changes to Terms of Service
We reserve the right to update or replace these Terms at any time.
Changes will be posted on this page with the updated revision date.
Continued use of the Website after updates constitutes acceptance of the revised Terms.
20. Contact Information
Questions about the Terms of Service should be sent to:
Wiz Sports Pty Ltd
Website
www.wizsports.com.au
Address
Unit 19/150 Palmers Road Truganina, 3029 VIC